Customer Service

Customer service

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Need Help?

Email us with your enquiries.

Or Call
U.K. 0870 5 90 90 90
Outside U.K. 00800 4445 8667

Or visit our Customer Service page

Our Best Rates Guarantee.

Just book through any Hilton Worldwide website, Hilton Reservations Customer Centre or hotel directly.

Our Best Rates Guarantee.

Our Best Rates Guarantee assures you receive the best rates when you book directly us. If you find a lower publicly rate anywhere else, we will match that rate plus give you an additional US $50 back, subject to our Terms and Conditions

No matter where your destination is, if you have found a better rate through another booking channel, submit a claim and, within 24 hours, our guest assistance team will determine eligibility and contact you.

Our Best Rates Guarantee.

Found a Better Rate?

Two Ways to Claim Your Reward

  1. Complete the form below and click "Submit Form." All fields required except where indicated.
  2. Call 0870 5 90 90 90 (UK) or 00800 4445 8667 (Ireland) and ask for guest assistance.